Return & Exchange Policy

Return :
- You can call us at 03028229006 or email at to return or exchange your order.
- The return request must be processed within 7 days of receiving the order.
- 3% bank transaction charges will be deducted if payment made through Debit/Credit card.
- The items must not be worn or damaged,
-Several types of goods are exempt from being returned. Such as Nose pin ,Nose Ring, Ear studs , piercing jewelry and customize items .

Shipping Cost:
- free shipping across Pakistan.
- Rs 8000 for International orders outside Pakistan

Shipping Partner:

Pakistan : We work with BlueEx
International: DHL/FedEx

Shipping Time:

Orders will be shipped within 4-10 working days from the date of order.
We do not ship on Sundays and National and Festive holidays.
International shipments - 15- 20 working days
Delay in International Shipments due to - customs / country specific holidays is not in our control and may vary the shipping time.
There might be delays Incase of incomplete address/ wrong phone no provided by the customer and if the shipping company is unable to reach the customer.

Duties and Taxes:

For international orders, VAT, duties and taxes will be applicable as per individual country's regulations and are to be borne by the customer. We are unable to advise on the duty amount. These charges will be billed separately to you by the courier company at the time of delivery.